Getting care
Premera perks
Why Premera
Not sure if you should see a counselor, a psychologist, or a different type of mental health provider? Refer to this guide to find the right fit.
Read more
Find the right mental health provider
Tips you can use when you’re ready to see a behavioral health provider. From the National Alliance on Mental Health (NAMI), the nation’s largest grassroots mental health organization.
Taking charge of your mental health
Check it out
Honest connection during depression
Premera medical director, Dr. Shawn West, joins TED speaker Bill Bernat on New Day Northwest to discuss tips on talking to friends with depression, reducing mental health stigma, and how to access care.
Watch
Get information on finding a provider, learning how treatment works, and understanding complex mental health issues.
Understanding the resources available
View more
Community for
better health
We believe it takes a community to create a path to better behavioral health for all. Check out these organizations that promote good health nationwide.
National Suicide Prevention Lifeline
800-273-TALK (8255) - TTY: 800-799-4889
Hazelden Betty Ford
For help with substance abuse contact the Hazeldon Betty Ford Foundation directly at 1-855-348-7014.
Crisis Lines
National Suicide Prevention Lifeline
800-273-TALK (8255) - TTY: 800-799-4889
SAMHSA National Helpline (Treatment Referral Routing Service)
Substance Abuse and Mental Health Services Administration
800-662-HELP (4357) - TTY: 800-487-4889
Help is available in English and Spanish.
Disaster Distress Helpline
Substance Abuse and Mental Health Services Administration
Call if you’ve experienced a national or human-caused disaster.
800-985-5990 - TTY: 800-846-8517
Text TalkWithUs to 66746
Help is available in English and Spanish.
National
Anxiety and Depression Association of America
An international nonprofit membership organization that focuses on improving quality of life for those with anxiety, depression, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), and co-occurring disorders.
Depression and Bipolar Support Alliance (DBSA)
DBSA offers in-person and online support groups for people living with a mood disorder, as well as their friends and family.
Hazelden Betty Ford
The nation's largest nonprofit treatment provider is a force of healing and hope for individuals, families, and communities affected by addiction to alcohol and other drugs.
Mental Health America
The nation’s leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans.
National Alliance on Mental Illness (NAMI)
The nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.
National Institute of Mental Health (NIH)
The lead federal agency for research on mental disorders offers a wealth of mental health information.
Substance Abuse and Mental Health Services Administration (SAMHSA)
The federal agency has a mission to reduce the impact of substance abuse and mental illness on America's communities. Offers a Behavioral Health Treatment Locator.
Alaska
Anchorage
AK Child & Family
Brings hope to troubled young people through a broad range of mental health services, including residential psychiatric treatment.
Alaska Children’s Trust *Alaska Mental Health Consumer Web
Provides peer-driven, peer support in a safe environment guided for recovery from mental health issues and substance abuse. No red tape. No strings attached.
Ketchikan
Ketchikan Indian Community, Behavioral Health Department
Guides individuals and families through complex issues and choices. Counsels those struggling with a variety of emotional, mental health, and substance abuse problems.
Seward
Seaview Community Services
Provides a wide array of community-based behavioral health services for all ages, including for domestic violence, sexual assault, and substance abuse recovery. Fees based on an ability to pay. Services never denied based on an inability to pay.
Talkeetna
Seaview Community Services*
Specializes in a variety of services such as individual, couples, family, and group therapy. Additionally, provides substance abuse recovery treatment, domestic violence support, and office-based opioid treatment.
Multiple locations
Community Connections
Works with families and children to address life’s challenges, develop new skills, and enhance the functioning of the entire family.
Hope Community Resources
Uses positive behavior support to assist people in leading a full life. The mental health support team helps people who have an intellectual or developmental disability and experience a mental health challenge.
* A Premera Social Impact grant recipient.
Washington
Everett
Compass Health
Serves people of all ages with comprehensive mental health treatment, crisis prevention and intervention, supportive housing, children’s services, community education, and much more.
Kent
Kent Youth and Family Services
Promotes healthy development of children, youth, and families in South King County by providing professional counseling, education, and support services.
Olympia
Community Youth Services
Provides intensive home and community-based treatment to help 12- to 17-year-olds reduce acting out, stay in their home and school, and decrease their risk of arrest.
Renton
Renton Area Youth and Family Services(RAYS)
Supporting youth and families with the resources and support they need to recover from substance abuse, mental health issues, and other serious life challenges.
Seattle
Big Brothers, Big Sisters Puget Sound, Seattle
Provides children facing adversity with strong and enduring, professionally supported 1-to-1 relationships that change their lives for the better, forever.
Childhaven
Promotes lasting, nurturing bonds between caregivers and their infants. Counseling services support the emotional health and development of children up to the age of 13.
Neighborcare Health
Offers behavioral health services for mental health, help with substance use, lifestyle changes, and more, as well as social work services to any established Neighborcare Health patient.
Sound
Provides over 80 mental health and substance abuse recovery programs for a diverse community—from children to seniors, individuals to families, military to civilians.
Spokane
Catholic Charities of Spokane
Delivers high-quality behavioral health services through individual and group therapy, peer support, and case management. Doesn’t deny services based on a person's race, color, sex, age, national origin, disability, religion, veteran status, gender identity, sexual orientation, or ability to pay.
Shorline
Center for Human Services
Serves children and adults through three core program areas: Mental health counseling; family support centers; and substance abuse prevention, intervention, and treatment.
Vancouver
Children's Center
Serves children, youth, and families through comprehensive community-based mental health services.
Multiple locations
Lifeline Connections
Helps adults with substance use and mental illness find hope and healing with full-spectrum, evidence-based care.
Lutheran Community Services Northwest
Offers services for behavioral health, children and families, refugees and immigrants, aging and independent living, and crime victims.
Pioneer Human Services
Assists people reentering society from prison or jail, as well as those who are overcoming substance use disorders and mental health issues.
Wellspring Family Services
Works from individualized plans to ensure positive outcomes in three core service areas: Emotional well-being, work-life balance, and family and child relationships.
X
Depression is the leading cause of disability around the world4
1 in 5 people will be affected by mental illness in their lifetime.1
Approximately six in ten U.S. adults with mental health conditions do not receive treatment3
Healthcare 101
Among the 20.2 million adults in the U.S. who experienced a substance use disorder, 50.5%—10.2 million adults—had a co-occurring mental illness.2
Getting care
Why Premera
Fees & payments
Premera perks
Testimonials
Contact me
Premera medical director, Dr. Shawn West, joins TED speaker Bill Bernat on New Day Northwest to discuss tips on talking to friends with depression, reducing mental health stigma, and how to access care.
Watch now
Honest connection during depression
Premera medical director, Dr. Shawn West, joins TED speaker Bill Bernat on New Day Northwest to discuss tips on talking to friends with depression, reducing mental health stigma, and how to access care.
Taking charge of your mental health
Tips you can use when you’re ready to see a behavioral health provider. From the National Alliance on Mental Health (NAMI), the nation’s largest grassroots mental health organization.
Crisis resources
SUPPORT OPTIONS
COMMUNITY
Navigating Recovery
Length: 25:23 min
Heidi Wallace from Hazelden Betty Ford joins us to discuss workplace impacts from substance use disorders and how to support coworkers and families.
1 National Alliance on Mental Illness, 2019
2 Substance Abuse and Mental Health Services Administration, Results from the 2014 National Survey on Drug Use and Health: Mental Health Findings, NSDUH Series H-50, HHS Publication No. (SMA) 15-4927. Rockville, MD: Substance Abuse and Mental Health Services Administration. (2015). Retrieved October 27, 2015
3 National Business Group on Health
4 National Business Group on Health
Tackling the Stigma
Length: 25:43 min
Premera Blue Cross executive Bill Akers talks with us about tackling the stigma of mental health and substance use disorder at work, and how Premera is making these issues a priority.
What sets Premera apart
Mental Wellness is Good Business podcasts
These podcasts are dedicated to talking about mental wellness at work. Depression, anxiety, and substance use disorders are among the most common chronic health conditions affecting Americans. Yet we don’t talk about these conditions the same way we talk about our physical health. And fear of judgement, especially in our jobs, keeps people from getting the care they need. We are working to change that, one conversation at a time.
24-Hour Care | Contact Us | Medical Policies | Notice of Privacy Practices | Terms & Conditions | Section 1557 | Fraud & Abuse | Web Help
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Premera Blue Cross complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
© 2019 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington state, excluding Clark County.
In crisis?
In an emergency, call 911. It's important to let the operator know it's a mental health emergency. Ask for an officer trained to assist in a mental health emergency. National Suicide Prevention Lifeline – Call 800-273-TALK (8255) – En Español: 1-888-628-9454 – Deaf and Hard of Hearing: 1-800-799-4889 – Crisis Text Line – Text HOME to 741741
Starting the Conversation
Length: 26:47 min
Our guest Bill Bernat is helping people bring issues of mental health and substance use disorder out in the open by using humor and personal experiences to start the conversation.
E2 Safari and iPhone
E3 Safari and iPhone
In an emergency, call 911. It's important to let the operator know it's a mental health emergency. Ask for an officer trained to assist in a mental health emergency.
In a crisis:National Suicide Prevention Lifeline –
Call 800-273-TALK (8255)
En Español: 1-888-628-9454
Deaf and Hard of Hearing: 1-800-799-4889
Crisis Text Line – Text HOME to 741741
E1 Safari and iPhone
No
Have a video session -- I don’t think I need
to meet in an office
Meet face to face with a provider – it’s important to
me to have that in-person connection
Yes
When it comes to treatment options,
I would prefer...
< Back
Before we get started, are you in crisis right now?
Question 4 of 4
Explore care options
Text, when I need to check in or get things off my chest
Support options that work for you
Premera offers support options to suit your schedule—and your style.
If you are having a mental health crisis, call 911
OR
Call the National Suicide Prevention Lifeline –
800-273-TALK
(800-273-8255)
The other side
of addiction
1 in 3 kids will be affected by drug and alcohol addiction in their family. When that happens, kids need a safe space to land. Hazelden Betty Ford is working to help kids–and their families–work through the effects of addiction.
Teens and mental wellness
Kids with mental well-being are better prepared to deal with difficult situations and traumatic life events. Helping your teen address mental health or substance use disorders can be intimidating, but it’s important to start the conversation. If you are concerned about your teen, check out this article from Hazelden Betty Ford.
Listen
Maintaining perspective and mental well-being during life’s ups and downs is hard as an adult, but it can be particularly challenging for kids. Listen to author and performer Morgan Givens talk about how stories written for his nephew became a powerful platform to discuss childhood anxieties and challenges.
Flyest Fables podcast: helping kids deal
Anxiety in teens is rising
According to the National Institutes of Health, nearly 1 in 3 of US adolescents ages 13 to 18 will experience an anxiety disorder. Here are some insights and resources that may be helpful if your family needs help.
We believe in the power of WEWhen you’re ready to take a step forward.
This space offers information, insights, inspiration, and a path to behavioral health providers.
We’re here to partner with you to get you to the care and support you need—because there is power in partnership, and we believe in the power of WE.
Premera Blue Cross has a podcast aimed to provide resources to help people address mental health and substance use disorders at work.
Listen to the podcasts
Navigating Recovery - Length: 25:23 min
Heidi Wallace from Hazelden Betty Ford joins us to discuss workplace impacts from substance use disorders and how to support coworkers and families.
Starting the Conversation - Length: 26:47 min
Our guest Bill Bernat is helping people bring issues of mental health and substance use disorder out in the open by using humor and personal experiences to start the conversation.
Mental Wellness is Good Business podcasts
These podcasts are dedicated to talking about mental wellness at work. Depression, anxiety, and substance use disorders are among the most common chronic health conditions affecting Americans. Yet we don’t talk about these conditions the same way we talk about our physical health. And fear of judgement, especially in our jobs, keeps people from getting the care they need. We are working to change that, one conversation at a time.
Tackling the Stigma - Length: 25:43 min
Premera Blue Cross executive Bill Akers talks with us about tackling the stigma of mental health and substance use disorder at work, and how Premera is making these issues a priority.
Contact us
We believe in the power of WE
When you’re ready to take a step forward.This space offers information, insights, inspiration, and a path to behavioral health providers.We’re here to partner with you to get you to the care and support you need—because there is power in partnership, and we believe in the power of WE.Premera Blue Cross has a podcast aimed to provide resources to help people address mental health and substance use disorders at work.Listen to the podcasts
At Premera Blue Cross,you’re at the center of everything we do.
Our health plans come with decades of history, choice, and innovative technology to make your healthcare work better.
Approximately six in ten U.S. adults with mental health conditions do not receive treatment3
The other side of addiction
1 in 3 kids will be affected by drug and alcohol addiction in their family. When that happens, kids need a safe space to land. Hazelden Betty Ford is working to help kids – and their families – work through the effects of addiction.
Flyest Fables podcast: helping kids deal
Maintaining perspective and mental well-being during life’s ups and downs is hard as an adult, but it can be particularly challenging for kids. Listen to Morgan Givens talk about a powerful platform to discuss childhood anxieties and challenges.
Teens and mental wellness
Kids with mental well-being are better prepared to deal with difficult situations and traumatic life events. Helping your teen address mental health or substance use disorders can be intimidating, but it’s important to start the conversation. If you are concerned about your teen, check out this article from Hazelden Betty Ford.
Anxiety in teens is rising
According to the National Institutes of Health, nearly 1 in 3 of US adolescents ages 13 to 18 will experience an anxiety disorder. Here are some insights and resources that may be helpful if your family needs help.
Community for
better health
We believe it takes a community to create a path to better behavioral health for all. Check out these organizations that promote good health nationwide.
National Suicide Prevention Lifeline
800-273-TALK (8255) - TTY: 800-799-4889
Hazelden Betty Ford
For help with substance abuse contact the Hazeldon Betty Ford Foundation directly at 1-855-348-7014.
Support options that work for you
Premera offers support options to suit your schedule—and your style.