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Welcome to your Premera individual plan


Getting started is easy.

Here are 5 things we recommend you do, so you can start using your plan right away.

1   REVIEW YOUR ID CARD

You can expect to receive your ID card within 10 business days of making your first payment.

id card front

FRONT, LEFT
Member: Your name
Identification #: Also known as your ID number, this identifies you as a Premera member
Rx Group #: Retail and mail-order pharmacies use this number to validate your drug coverage

FRONT, RIGHT
Medical network: The name of your network of providers
Rx Plan: Use this code to search for drugs in the Rx Search tool
Cost shares: This area displays the cost share (the amount you pay) for certain services, such as PCP visits, emergency room, and retail and mail-order pharmacy.

id card back

BACK LEFT
Where to mail any paper claims or correspondence

BACK RIGHT
Important phone numbers for customer service, mail-order pharmacy and 24-hour NurseLine

2   CREATE AN ACCOUNT

Set up your online account so you can track your claims, pay your bill, use the mail-order pharmacy, and find cost estimates. You'll want to have your ID card handy to create your new account.

If you've previously created an account for a 2019 or prior plan, you'll need to register for a new account to access your 2020 plan information.

3   SELECT YOUR PRIMARY CARE PROVIDER (PCP)

You can designate a PCP in your online account. Sign in or create your account for 2020 — even if you've already created one for a 2019 or prior plan — then go to My Account > ID Cards & PCP from the top menu options.

For many of our plans, you save money by seeing your designated PCP.

4   GET PHARMACY INFORMATION

All things pharmacy are right at your fingertips. Browse general pharmacy information to get you started, or sign in to your account to find your plan's pharmacy benefits or check if a drug is covered on your plan.

5   KNOW WHAT I'LL PAY FOR CARE

First, you must meet your deductible. This is the amount you pay for covered services before your Premera plan starts to pay.

pay explained

For details about your plan's benefits and to use the cost estimator, sign in to your account at premera.com.

Have a health savings account (HSA) plan? Find how your plan works and set up an HSA account.

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Premera Blue Cross Blue Shield of Alaska complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

© 2019 Premera Blue Cross Blue Shield of Alaska is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.