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Welcome to your Premera individual plan


Getting started is easy.

Here are 5 things we recommend you do, so you can start using your plan right away. You can also explore the FAQs for new members or renewing members for detailed answers to all your questions.

1   CREATE AN ACCOUNT

Set up your online account so you can pay your bill, track your claims, use the mail-order pharmacy and find cost estimates. You'll want to have your ID number handy to create your new account—located on your invoice or ID card. If you've previously created an account for your 2020 Premera health plan, you do not need to register for another one.

2   SELECT YOUR PCP

Sign in to your online account to find a doctor or select a primary care provider (PCP). On most plans, you'll get a lower copay when you see your designated PCP (HSA plans subject to deductible and coinsurance). See detailed instructions for selecting a PCP.

3   SIGN UP FOR AUTOPAY

Automatically pay your monthly premium using a credit card, debit card, or bank account. Sign in to your account and select Manage Recurring Payments. Only the subscriber on your plan can sign up for autopay.

4   REVIEW YOUR ID CARD

You can expect to receive your ID card within 10 business days of making your first payment.

id card front

FRONT, LEFT
Member: Your name
Identification #: Also known as your ID number, this identifies you as a Premera member
Rx Group #: Retail and mail-order pharmacies use this number to validate your drug coverage

FRONT, RIGHT
Medical network: The name of your network of providers
Rx Plan: Use this code to search for drugs in the Rx Search tool
Cost shares: This area displays the cost share (the amount you pay) for certain services, such as PCP visits, emergency room, and retail and mail-order pharmacy.

id card back

BACK LEFT
Where to mail any paper claims or correspondence

BACK RIGHT
Important phone numbers for customer service, mail-order pharmacy and 24-hour NurseLine

5   KNOW WHAT YOU'LL PAY FOR CARE

First, you must meet your deductible. This is the amount you pay for covered services before your Premera plan starts to pay.

pay explained

For details about your plan's benefits and to use the cost estimator, sign in to your account.

Have a health savings account (HSA) plan? Find how your plan works and set up an HSA account.

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Premera Blue Cross complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

© 2020 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.